The Real Mona Lisa: Why I Loved Steve Jobs

I’m reading a book about da Vinci that I picked up at a museum in Rome right now. Timely, because until Wednesday of this week I was convinced Leonardo had been reincarnated. His second life name was Steve Jobs.

Steve Jobs was my undisputed business hero.

I loved Steve Jobs.

I love Apple. Continue reading “The Real Mona Lisa: Why I Loved Steve Jobs”

A-ONE SCAM

Somewhere, there are three sneaky people hiding in a room.

I don’t know where. Maybe in New Brunswick. Or perhaps in Tennessee. One of my friends believes they are in South Asia.

The location isn’t important — but their role in the world is. They are the barriers between you and whatever it is you need.

Maybe it’s booking a cable appointment. Or a flight, using your points. Perhaps your need is to get help with a website order. Or information on filling out a government form.

It could be anything.

But it’s far from anything. It’s a nightmare. Also known in business parlance as the call centre. Continue reading “A-ONE SCAM”

Remembrance Day

Most of you probably remember where you were on 9/11. So much so that I don’t even need to write the date out in a proper format.

The current and massive spate of remembrance articles, media, blogs, documentaries and news specials are probably rekindling your memories in case you have forgotten. But more than recalling where you were, I am sure a lot of your memories are about the mental stages you went through that day. Continue reading “Remembrance Day”