A-ONE SCAM

Somewhere, there are three sneaky people hiding in a room.

I don’t know where. Maybe in New Brunswick. Or perhaps in Tennessee. One of my friends believes they are in South Asia.

The location isn’t important — but their role in the world is. They are the barriers between you and whatever it is you need.

Maybe it’s booking a cable appointment. Or a flight, using your points. Perhaps your need is to get help with a website order. Or information on filling out a government form.

It could be anything.

But it’s far from anything. It’s a nightmare. Also known in business parlance as the call centre. Continue reading “A-ONE SCAM”